Our Reno office is open Monday through Friday and our Carson City office is open everyday but Thursday. Please be assured that a doctor is always available in urgent situations.
We recommend new patients check with their insurance company to see if a pre-approval is required prior to your initial visit. In many cases patients can self-refer, or may be referred by their primary care physician, however it is always wise to check.
What to expect when you arrive at your appointment:
Upon arrival, please check in with our receptionist. One of our staff will provide you with forms you will need to fill out. These forms are basic health history, ocular history if applicable, emergency contacts, demographic and insurance information. Our staff will be happy to assist you with these forms if needed. You may also download and fill out the forms prior to your visit by clicking here.
You will also be provided with information on the Health Insurance Portability and Accountability Act (HIPAA), which protects your privacy.
You will be greeted by an Ophthalmic Assistant, or “technician”, who will bring you to an exam room. The technician will go over your health history and perform some basic tests including visual acuity, pupillary testing, and ocular motility. They will also measure your intraocular pressure and then apply some diagnostic eye drops. If the technician finds something they want to show the doctor prior to dilating your eyes, they will do so before applying the drops. We usually dilate both eyes, even if you are just having symptoms in one. Many types of retinal disease will show up in both eyes.
Dilation drops take approximately 15-40 minutes. While your eyes are dilating we will make you as comfortable as possible and may perform a non-invasive scan called an OCT (Ocular Coherence Tomography) if it will be required.
Once your eyes are dilated you will undergo a thorough ocular examination by one of our retina specialists. Depending on your diagnosis, you may undergo diagnostic tests, such as fluorescein angiography, or a procedure, such as laser. Often, we will try to schedule anciliary tests and procedures at a later date to facilitate patient flow. If a test or procedure is to be performed, it will be explained in detail to you, and you will be asked to sign a consent. It may be helpful to have a family member with you to be certain that all explanations are well understood and all your questions are answered.
Due to the complex nature of most retinal conditions, additional diagnostic tests and treatment are often required, and because of the emergent or urgent nature of our medical services, you may spend several hours to half a day in our office. Please be assured we will do everything we can to make you comfortable, and to facilitate your visit in a timely manner.